Susan is the Founder and Principal Consultant of Common Thread Consulting. She spent the first ten years of her career in direct service roles before stepping into system-level innovation. Her work as an educator and social care navigator prepared her to uniquely understand the complex challenges staff and leaders face each day working on the front line of care delivery.
For the past decade, Susan has served in leadership positions that empowered consumers, practitioners, and policy makers to collectively impact community health. Her most recent work focused on building connections between stakeholders seeking to improve conditions vital to health and wellbeing–bringing stakeholders to the table in meaningful ways as they set common visions and implement innovative models of collaboration.
Susan has served as the Director of Community Benefit Initiatives for AllCare Health; Early Childhood System Facilitator for Jackson and Josephine Counties; Owner of an Early Care and Education Center; and a teacher at the early childhood, elementary and community college levels.
Susan received a M.Ed. from the University of California, San Diego, and a BS from University of Oregon. She currently serves as the Vice Chair for both the 211info Board of Directors and the Three Rivers School District Board, as well as the Immediate Past Chair for the South Coast Early Learning Hub, the Oregon Infant Mental Health Association, and Healthy Families of Southern Oregon.
Susan lives in Grants Pass with her husband and two children where they spend time floating the river, playing board games, and any other activity that brings them together with family and friends.
Carrie is a consultant for our team, specializing in community engagement and helping agencies develop partnerships for collective impact. She has a Degree in Secondary Education as well as Certification in Nonprofit Management from Southern Oregon University. She has worked with nonprofit organizations during her entire career and has a life-long passion to improve community health.
Her work with AllCare Health led to her overseeing all Community Benefit Initiative grants and leading the Community Health Improvement Plan work and organization for Jackson, Josephine, So. Douglas, and Curry Counties. She’s also held Board and Advisory Council positions on Coalition for Kids, The Family Connection, Southern Oregon Early Learning Hub, and the South Coast Regional Early Learning Hub. She’s been active for over a decade with the Latino Interagency Committee as part of the Steering Committee. She was recently appointed to the Oregon Health Authority’s PartnerSHIP, working to inform and develop the State Health Improvement Plan.
She’s been active for over a decade with the Latino Interagency Committee as part of the Steering Committee. She was recently appointed to the Oregon Health Authority’s PartnerSHIP, working to inform and develop the State Health Improvement Plan.
Carrie lives in Talent with her husband and three pups and takes every opportunity to go hiking or kayaking to enjoy the beautiful outdoors. Her two amazing daughters are pursuing education in Portland, so frequent trips north are always in the planning.
Melissa is passionate about quality of care and quality of life for everyone and has over 25 years of experience in healthcare policy and administration. Melissa began her career in Medicaid policy in Arizona and over the years has developed a policy education institute, implemented health care policy and programs across Oregon, managed federal compliance and quality activities, and most recently oversaw a Medicaid managed care plan in Oregon. Her past roles include working as an Executive Consultant with Arizona’s Medicaid program, Deputy Director under Arizona’s former Governor Janet Napolitano, Program Director for the Oregon Health Authority, Associate Executive Director for a national managed care compliance and quality organization, and Assistant Vice-President of Medicaid Programs and Transformation with InterCommunity Health Network Coordinated Care Organization.
As a driver for change in various leadership roles over the years, Melissa has long history of navigating complex regulations, enhancing value-based care, and implementing quality interventions through integrated care and social support services. She truly works from a collaborative perspective and understands the value of collective community impact in breaking down barriers to quality health care.
Melissa has a Masters in Legal Studies from Arizona State University’s Sandra Day O’Conner College of Law and a Bachelors in Global Business also from Arizona State University. She has resided in Oregon since 2011 and currently lives with her family on a small orchard in Salem, Oregon. In her free time, she enjoys hiking, farm work, all things DIY, and traveling.
Melissa is passionate about quality of care and quality of life for everyone and has over 25 years of experience in healthcare policy and administration. Melissa began her career in Medicaid policy in Arizona and over the years has developed a policy education institute, implemented health care policy and programs across Oregon, managed federal compliance and quality activities, and most recently oversaw a Medicaid managed care plan in Oregon. Her past roles include working as an Executive Consultant with Arizona’s Medicaid program, Deputy Director under Arizona’s former Governor Janet Napolitano, Program Director for the Oregon Health Authority, Associate Executive Director for a national managed care compliance and quality organization, and Assistant Vice-President of Medicaid Programs and Transformation with InterCommunity Health Network Coordinated Care Organization.
As a driver for change in various leadership roles over the years, Melissa has long history of navigating complex regulations, enhancing value-based care, and implementing quality interventions through integrated care and social support services. She truly works from a collaborative perspective and understands the value of collective community impact in breaking down barriers to quality health care.
Melissa has a Masters in Legal Studies from Arizona State University’s Sandra Day O’Conner College of Law and a Bachelors in Global Business also from Arizona State University. She has resided in Oregon since 2011 and currently lives with her family on a small orchard in Salem, Oregon. In her free time, she enjoys hiking, farm work, all things DIY, and traveling.